DrHouse
iPF Noob
I'm not very good at takings notes with pen and paper. My handwriting is awful and I tend to get lost with papers over time... Anyway, I finally solve my problem using mind mapping softwares. I've been doing this on laptops for years, and it always worked for me. But now, I do it on my iPad. So in my case, note taking in the form of mind maps did replaced my laptop.
The thing I like with mind maps is that you can sit with a customer and start building your map with him. Having links between ideas or concepts makes it very visual for everybody and the customer can validate on the spot your comprehension. If something is in the wrong place, just a simple drag'n drop will fix it. And when you're done, you can email a copy to your customer so you both have the same point of view of the project.
Then putting this information into a formal document is easy, you just need to follow the map...
The weakest point when taking notes, on paper or laptop, is that while you are writing, you are not listening. Also, while you write, your customer has to wait on you, doing nothing. This can result in misunderstandings, confusion, etc... Getting your customer involved in the process, meaning that your are both building the foundation of the knowledge will insure that the data is accurate, validated and properly organized.
I've done this with a lot of customers, and they all liked the idea. Better is you can put your display on a projector when there is more than two persons. In the end, everybody see the same thing, understand the same concepts and have the same priorities.
I try to keep each node with keywords or really short sentences, adding a comment node if needed in some cases. Using colors, shapes and icons will highlight priorities, critical tasks, etc...
As for other business tasks, it's a matter of the tools you are using already. You cannot replace MS Office by Pages or OpenOffice, nor you can replace your CRM by a spreadsheet. It's a matter of using the right tool for the right job, what ever the device used...
My 2 cents!
VicoPad addict!
The thing I like with mind maps is that you can sit with a customer and start building your map with him. Having links between ideas or concepts makes it very visual for everybody and the customer can validate on the spot your comprehension. If something is in the wrong place, just a simple drag'n drop will fix it. And when you're done, you can email a copy to your customer so you both have the same point of view of the project.
Then putting this information into a formal document is easy, you just need to follow the map...
The weakest point when taking notes, on paper or laptop, is that while you are writing, you are not listening. Also, while you write, your customer has to wait on you, doing nothing. This can result in misunderstandings, confusion, etc... Getting your customer involved in the process, meaning that your are both building the foundation of the knowledge will insure that the data is accurate, validated and properly organized.
I've done this with a lot of customers, and they all liked the idea. Better is you can put your display on a projector when there is more than two persons. In the end, everybody see the same thing, understand the same concepts and have the same priorities.
I try to keep each node with keywords or really short sentences, adding a comment node if needed in some cases. Using colors, shapes and icons will highlight priorities, critical tasks, etc...
As for other business tasks, it's a matter of the tools you are using already. You cannot replace MS Office by Pages or OpenOffice, nor you can replace your CRM by a spreadsheet. It's a matter of using the right tool for the right job, what ever the device used...
My 2 cents!
VicoPad addict!