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iPad 3 FaceTime problem?

morag12

iPF Noob
Hi all! I am brand new to iPad and this forum... I have a new ipad 3. I can make outgoing calls on FaceTime - and have received one from an iPhone. But I have 2 different friends that have tried to FaceTime me from their ipad 2 and nothing happens my end - no ringing - nothing at all. Can any of you kind people help? Many tks!
 

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