Ipad and iphone wont back up to pc

[rick02791]

Y iPad and phone won't back up tp iTunes on my PC. The process begins, updates version 5 then starts the backup process. After a few seconds the indicator bar stops and locks up with no movement. Backup stops. Any ideas?

Rick

 

[Tim SPRACKLEN]

I've moved this to the Help section, where I think it will receive better attention.

Tim

 

[rick02791]

I am new. How do I get to the help section?