Ipad Mini died!

[sandiewk]

Hi, when my partner switchws on the ipad mini only the apple logo shows and nothing further. Tried rebooting but it won't do that even.

Any ideas anyone?

 

[scifan57]

Hi, when my partner switchws on the ipad mini only the apple logo shows and nothing further. Tried rebooting but it won't do that even.

Any ideas anyone?

What happens when the iPad is connected to iTunes on the computer?

 

[J. A.]

Use recovery mode to get it working again. Here's the link with the instructions:
http://support.apple.com/en-us/HT201263

 

[sandiewk]

Use recovery mode to get it working again. Here's the link with the instructions:
http://support.apple.com/en-us/HT201263

Thanks, that's what she did. All fine now. Grateful for your advice.

 

[sandiewk]

What happens when the iPad is connected to iTunes on the computer?

Thanks for your help, she's got it working again having followed the link to recovery mode.

 

[scifan57]

Thanks for your help, she's got it working again having followed the link to recovery mode.

Thanks for letting us know. It's always good to hear about the success stories.

 

[J. A.]

Thanks, that's what she did. All fine now. Grateful for your advice.

Glad to help.