iPad won't Sync - too little space

[Expatriate]

Trying to sync my iPad Air I get

How do I get space? How do I get to sync my iPad?

Thanks

 

[J. A.]

You might have to delete apps, or remove photos, to free up some space. There are two features that help. You’ll find it in the Settings app, in General - iPad Storage.
One of them is “Offload Unused Apps”, the other one’s “Optimize Photos”.

 

[Expatriate]

One of them is “Offload Unused Apps”, the other one’s “Optimize Photos”.

Thanks Johanna
I enabled both of these and iPad Storage is now showing 8.5 GB of 16 GB used - but I still can't get a completed sync. The message I get now is

I went to AppStore and did a search for "Videos App" and for "TV App" and didn't find either.

I have uninstalled iTunes and installed again (12.7.3.46) and now I can't even find a way to tell iTunes where to look for my photos on my PC hard drive. Things are going backwards

What do I do now?

 

[J. A.]

Thanks Johanna
I enabled both of these and iPad Storage is now showing 8.5 GB of 16 GB used - but I still can't get a completed sync. The message I get now is
View attachment 81435
I went to AppStore and did a search for "Videos App" and for "TV App" and didn't find either.

I have uninstalled iTunes and installed again (12.7.3.46) and now I can't even find a way to tell iTunes where to look for my photos on my PC hard drive. Things are going backwards

What do I do now?

If you reinstall the Videos app or TV app, iTunes will sync videos to your iPad, which will reduce storage space again. If you don‘t need them on your device, disable syncing, so that you don‘t get that popup again.

What exactly is the problem with iTunes? What happens when you connect your iPad?

 

[Expatriate]

I can't re-install the Videos or TV apps because I can't find them in the AppStore. There is a thing called 'Apple TV' - do I install that?

Nothing happens when I plug in my iPad - I have to manually start iTunes which then proceeds to try to sync.

Once upon a time, a 'sync' meant that (along with whatever else goes on) the photos and home video snippets I have in a folder on my PC would be updated with those stored in 'Albums' in 'Photos' on the iPad. Now all these photos and stuff have gone from the iPad and iTunes shows no intent of putting them back again.

How do I get them back again and up to date?

 

[scifan57]

Which version of iTunes is on your computer?

 

[Expatriate]

12.7.3.46

 

[scifan57]

I can't re-install the Videos or TV apps because I can't find them in the AppStore. There is a thing called 'Apple TV' - do I install that?

Nothing happens when I plug in my iPad - I have to manually start iTunes which then proceeds to try to sync.

Once upon a time, a 'sync' meant that (along with whatever else goes on) the photos and home video snippets I have in a folder on my PC would be updated with those stored in 'Albums' in 'Photos' on the iPad. Now all these photos and stuff have gone from the iPad and iTunes shows no intent of putting them back again.

How do I get them back again and up to date?

The Apple TV app you found is the replacement for the old Videos app that was used before iOS 11. You can download it and any iTunes video content synced to or downloaded to your iPad will play in that app.

 

[scifan57]

12.7.3.46

That's the current version of iTunes.

 

[Expatriate]

The Apple TV app you found is the replacement for the old Videos app that was used before iOS 11. You can download it and any iTunes video content synced to or downloaded to your iPad will play in that app.

Ok - I'll do that and see what happens.

 

[Expatriate]

Back to square one!

 

[scifan57]

After backing up your iPad try restoring it and then set up the restored iPad from the iTunes backup.

 

[Expatriate]

After backing up your iPad try restoring it and then set up the restored iPad from the iTunes backup.

That sounds great ... but I wish I knew what it means. What's the difference between 'restoring' it and setting it up from the backup? May I ask you to step-by-step the process you refer to?

 

[scifan57]

Restore your iPhone, iPad, or iPod to factory settings
After restoring the iPad to factory settings, you'll be offered the choice between setting it up as a new iPad or from a previous backup. Choose the backup you made and the content will be restored to he iPad.

 

[Expatriate]

Finally got iPad up and running after 'Restore' late last night. What a hassle! Had to go to Apple Store in town to get iPad rescued from doing a good imitation of a brick at one stage. Anyway, it's up and running - but it still won't sync!
It has a lot more storage available

but I still get

What are these "... items in the iTunes library ..." ? I don't have music or movies or such on the iPad. 13.64 GB of unknown data seems to be holding things up. How do I avoid this?

Actually, as I have said before, all I want to be able to do is load some pix of the grandkids and a few home-video snippets onto it. I used to do that from a folder on my PC via a sync.