I wonder that too, if I had exchanged this week I would be on my third one, that would be ridiculous, no one can have bought two iPads and both be faulty, maybe it's because the advisors just don't know what else to do, I'm also puzzled that some people have no trouble at all....I am still just keeping one tab open and last night it crashed again, it wasn't a low memory crash this time though.I agree its mostlikely a software issue, but Im wondering why they have been exchanging them or telling members to exchange them as some members here have reported.