losing track of all this

[darrenvox]

all afternoon I've been trying to get and transfer images and videos from my iPad to the cloud or a computer (maybe dropbox) but when i plug it in i get a "trust this" which is fine and ok, but after i pair that to the computer it comes up with a 0x800068 error and ive googled the asnswer but not sure i have to uninstall that to get it to work!!

currently trying this Restart the Apple Mobile Device Service (AMDS) on Windows - Apple Support

will see if it works (12:51 EST)

 

[J. A.]

I hope this will help:
If you see a '0xE' error when you connect your iOS device to a PC - Apple Support

 

[darrenvox]

tried that and no...still error

 

[J. A.]

If you want to transfer images to Dropbox, download the Dropbox app to your iPad, then upload the photos to The app. They'll be available everywhere else in Dropbox as well.

There are other cloud storage options that can do the same - OneDrive, Google Photos, Box, ...

This won't help with your problem with the error, but it helps getting the images to a "safe" place.

 

[J. A.]

Try removing iTunes and reinstalling it:
Remove and reinstall iTunes and related software components for Windows 7 and later - Apple Support