Mail crashes every time I try to read a message

[GAMESHARQ]

A couple of months ago, I started having trouble rendering emails. New emails would come up blank and I would have to tap on a different message and then tap on the new message again for it to render.

Now the problem seems to be getting worse. Whenever I try to check a new email, the mail application just flat out crashes and I have to re-load it.

Any ideas what could be causing this and how I can fix it?

 

[giradman]

A couple of months ago, I started having trouble rendering emails. New emails would come up blank and I would have to tap on a different message and then tap on the new message again for it to render.

Now the problem seems to be getting worse. Whenever I try to check a new email, the mail application just flat out crashes and I have to re-load it.

Hello - I'm assuming that you own an iPad 2 (i.e. forum where you posted) - correct? If not, please provide the correct iPad model and the iOS version installed on the device. When an app misbehaves, I usually go through the steps below; so, if not already done 'Force Close' the Mail app, and if not successful, then 'Reset' the iPad - these maneuvers might solve the issue.

But if not helpful, then you might need to check your mail settings - finally, you could 'delete' the account and set it up again - I'm assuming that you are using an ISP w/ a web-based mail website? If all fails, are you able to go to your ISP's website and retrieve/send emails? Dave
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When an app (or several) are misbehaving, I usually go through the following steps:

1. Force Close - open the multi-tasking bar (double tap the 'home buttom’) - iOS 7.x/8.x - find the offending app - then press and drag to the top of the screen - return to the home screen & try again.

2. Restart - press & hold the 'Sleep/Awake' (a.k.a. power) button until a red slider appears (may take a few seconds) - move the slider to turn off the iPad; then press & hold the same button until the Apple logo appears - wait for a restart.

3. Reset - press & hold the 'Power' and 'Home' buttons simultaneously until the Apple logo appears - this may take a longer time, so have patience; the iPad will 're-boot' - NOTE that none of these maneuvers will alter your apps, files, or settings.