SOLUTION: Headphones no longer work on iPad
I had the same problem: suddenly my headphones didn't work on my iPad. All the headphones (3 pairs) worked on my iPhone, so I knew the problem wasn’t with the headphones. The sound worked fine from the iPad speakers, so when I unplugged the headphones, the sound returned. I called AppleCare Support and tried everything they suggested, including restoring it to the factory settings. Nothing worked, and they authorized a replacement iPad.
The new iPad arrived, but it had the same problem, so I knew something had changed in the iPad's programming. I went online and found that many others were having the same problem, but no one offered a solution. However, someone mentioned that the problem first occurred after installing the latest OS (4.3.3), which is when my iPad’s problem occurred. Next, someone else wanted to know if there was a mute switch that needed to be turned off. This started me thinking...
To make a long story as short as possible, I played around with the controls on my old iPad and discovered the following: Apparently, the latest OS has added a safety feature to protect our eardrums (that’s nice, but it would be even nicer to have been notified of this change.. even the support technicians were unaware of it). Previously, when you listened to the audio through the iPad’s speakers, the sound was so low that you had to turn the volume up as high as possible to hear it. Then when you plugged in the headphones, the sound blasted your eardrums as you frantically lowered the volume.
PROBLEM:
Now, however, WHEN YOU PLUG IN THE HEADPHONES, THE IPAD AUTOMATICALLY MUTES THE SOUND. When you unplug the headphones, the sound is automatically restored, giving you the false impression that there is something wrong with the headphones or the headphone jack.
SOLUTION:
After plugging in the headphones, you have to use the volume button to bring the sound back up to the desired level. When you press the volume button, it will say “headphones†on the display to let you know that you are adjusting the sound for the headphones only. The speaker volume retains its previous setting (maximum volume).
So, the solution is quite simple… just turn up the volume after you attach the headphones.
Cheers!
Becky B