Static.ak.facebook.com??? Help!

[marley75]

Hi. This message keeps popping up when i am on the internet (via google or safari) and shuts down my web page. This happens a lot and I don't know how to fix it. It is annoying because I can't really browse a web page since it keeps shutting me down.
This Is my first Apple product so not sure what to do? I tried looking to purchase a virus scan or malware scanner but can't seem to find anything available for iPad.
I don't have this problem on my computer which is windows or my cellphone which is android.
Any suggestions would be great!
Thanks!

 

[marley75]

Anybody else have this problem?

 

[skimonkey]

Hi there!

Have you tried to do the following?

Do the first 2 steps first. Save step 3 as a last resort.

1. Force the app to close?
2. Try to restart your iPad?
3. Try to do a soft reset?

You can try this in order, if an app becomes funky.

Force the app to quit by pushing the home button twice to bring up your multi-task bar. This will show all the apps that you have visited. By long pressing the app in question, it will begin to jiggle-press the red circle with the negative sign on the app. It will only quit the app and not delete. Than try to re-open the app and test out.

If that doesn't work, restart the iPad by pressing the power switch down to power off.

Third is to do a soft reset by holding the power switch and home button together until you see the apple logo. Hope that helps!

 

[marley75]

Thank you! I will try your suggestions.