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Stupid name for technical support staff

Just for the record, I'm happy to let anyone who spends their days dealing with the public in a retail setting call themselves anything they like. "Savior" if that's their choice. I also suspect that there may be a difference in cultural expectations here. As sitcoms like The Big Bang Theory suggest, "genius" is as much a term of derision (light hearted hopefully) as respect in American culture. I suspect that might not be quite the case in Hong Kong.
 
Thanks, jsh for sharing your story! Love it-though a bit jealous about your 6 hour work week! In healthcare, our hours are very, very long!! :o

I think the biggest thing I feel missing from the OP is really the respect factor owed to the staff that are there to help him with his problem.

Well, to be accurate I'd have to say that in my years as an academic I seldom had less than a 60 hour work week. The six hours a week of teaching says more about the priority major universities assign to teaching than to the expectations about the amount of effort professors are expected to devote to their jobs...at least until they get tenure.
 
Just for the record, I'm happy to let anyone who spends their days dealing with the public in a retail setting call themselves anything they like. "Savior" if that's their choice. I also suspect that there may be a difference in cultural expectations here. As sitcoms like The Big Bang Theory suggest, "genius" is as much a term of derision (light hearted hopefully) as respect in American culture. I suspect that might not be quite the case in Hong Kong.

This reminded me of a hilarious 1970s Cantopop song from Hong Kong, "Genius and Idiot":

http://ponytone.com/streams/Hong Kong/Genius and Idiot.mp3

By Sam Hui: http://en.wikipedia.org/wiki/Samuel_Hui

Sorry, no English lyrics, but the hook is "Who's a genius? Who's an idiot?"
 
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I think it's genius. Anyone who can explain a machine to me has attained Mensa status.

AA
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Right On

The word "pretentious" used by the original poster describes my experience in the Apple store precisely. I interacted with several apple employees and in each case they acted like they were sent from heaven to convert my technically ignorant soul to the "Apple Way". Give me a break. I was building, programming, and operating computers before their parents had teeth.
 
Billee said:
The word "pretentious" used by the original poster describes my experience in the Apple store precisely. I interacted with several apple employees and in each case they acted like they were sent from heaven to convert my technically ignorant soul to the "Apple Way". Give me a break. I was building, programming, and operating computers before their parents had teeth.

Lmao!!

Sent from my Verizon Black 64GB iPad 2 With IOS 5.01 Update From NYC using iPF
 
There was a time when I thought that because I'd been doing something for so long, and doing it well, the young bloods hungry for a chance to prove themselves, couldn't teach me anything. Now that I know better, my star shines even brighter.

AA
 
There was a time when I thought that because I'd been doing something for so long, and doing it well, the young bloods hungry for a chance to prove themselves, couldn't teach me anything. Now that I know better, my star shines even brighter.

AA

Well said.

At work, we paired a top veteran with a savvy 20-something. We ended up getting way more out of them paired than we would've individually.
 
I think that it is hard for some people to learn to "flex their style" when dealing with others that are either too young or older than themselves. The Generation Gap is often times hard for some to deal with.
 
I wonder if there was less of a gap when extended families sharing the same roof, was common. Did intimacy keep generations more in sync?

Oh ... And throwing in a gratuitous image to keep the thread on track. ;)

image-4230571181.webp

AA
 
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