Verizon Store 3G Help FAIL

[graywolf]

LOL! Did you see it change?

Oh, no. I just noticed. I guess you are celebrating your "promotion".

 

[twerppoet]

LOL! Did you see it change?

Oh, no. I just noticed. I guess you are celebrating your "promotion".

It does seem to have put a sparkle in her eye.

 

[graywolf]

It does seem to have put a sparkle in her eye.

Oh! Pun! I guess everyone can figure that out...

 

[pennicat]

2 things;a friend of mine is a Verizon store manager and stated they were trained to turn ALL Apple related issues over to Apple. Second did you try activating over 3g vs wifi? To activate my hot spot I had to actually use IT to get to the Verizon website to activate it's usage. Until I did that I basically payed $20 for nothing

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Well, yes I tried, but how am I supposed to get there via 3G if I can't activate it!

 

[pennicat]

I don't know if this got solved yet but, I had the same problem and this it what worked for me. I called Verizon and the guy who helped me was very good. He told me to try to log on to my Verizon account without wi-fi on first. That didn't work so, he had me just restart the Ipad and, after that it worked. It didn't find the Verizon signal right away, it took about 30 seconds.

The crazy thing is, in the process of doing this, I solved another problem.

I wondered if rebooting might do it, but of course I completely forgot to try. I'll try that and see if it works.

 

[maryinredding]

You can check your AT&T account without going on 3G. You must be on some sort of internet (wifi is fine) and you can check your usage. Sometimes it says that it can't connect then you can go online on a computer to AT&T iPad Data Plan and do the same thing.

 

[pennicat]

I wondered if rebooting might do it, but of course I completely forgot to try. I'll try that and see if it works.

It worked! Thanks everyone. They should really add this as an FAQ on the Verizon set as well as let the store personnel know - phone support too.

 

[Mountainbikermark]

2 things;a friend of mine is a Verizon store manager and stated they were trained to turn ALL Apple related issues over to Apple. Second did you try activating over 3g vs wifi? To activate my hot spot I had to actually use IT to get to the Verizon website to activate it's usage. Until I did that I basically payed $20 for nothing

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Well, yes I tried, but how am I supposed to get there via 3G if I can't activate it!

Trying to activate my hotspot before it was activated by trying to use it is how it activated it.
Sounds strange but it did it
Glad the reboot solved it for you

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[twerppoet]

You can check your AT&T account without going on 3G. You must be on some sort of internet (wifi is fine) and you can check your usage. Sometimes it says that it can't connect then you can go online on a computer to AT&T iPad Data Plan and do the same thing.

(shrug) It could be some firewall setting with my ISP. It's not inconvenient enough to spend time tracking down, but I do appreciate you taking time to try and help.

And yes, I can check Usage under the General settings at any time. I'm pretty sure thats a local iPad estimate though, since it has to be reset manually.