Zeroacces malware

[Muhamed1993]

My college account has been blocked and i got the message that i logged in on their wifi network using a device that has been infected with a zeroacces malware virus. The only device i used to connect to their wifi is my 4th generation ipad that isn't jailbroken. Now i want to know how to remove the malware?

 

[Mickey330]

My college account has been blocked and i got the message that i logged in on their wifi network using a device that has been infected with a zeroacces malware virus. The only device i used to connect to their wifi is my 4th generation ipad that isn't jailbroken. Now i want to know how to remove the malware?

Your iPad is not the culprit. As of this writing, the iPad cannot get infected with a virus.

You'll need to contact your college IT folk and work with them to figure out the issue (maybe their notification flags need work).

Were you accessing the college via remote login? Maybe the remote computer has the virus. But, it's not the iPad and you don't need to worry about malware at this time.

Marilyn

 

[ardchoille]

My college account has been blocked and i got the message that i logged in on their wifi network using a device that has been infected with a zeroacces malware virus. The only device i used to connect to their wifi is my 4th generation ipad that isn't jailbroken. Now i want to know how to remove the malware?

I doubt very seriously that there is any malware, more than likely it's a false positive.

 

[twerppoet]

Or, it's possible someone else has acquired access you your college account and is logging on with an infected computer. When you get the IT staff to unblock your account you should make sure a password reset happens too.

If the staff has kept records they may be able to match your iPad's MAC address with the culprit device. This would let you/them know if it was the iPad giving a false positive, or some other computer that triggered the block; and whether you should be taking steps to make sure your account has not been compromised.