Cannot log into imessages app

[Amethystium0818]

Since its been long time since i have used this app, it is requiring me to login with my apple id and password to verify. But when i put password and click done it gives me back the same page saying login or create a new account (it is not saying username or password incorrect). I am updating applications and i used to login into icloud and it worked fine so why its not letting me login into the imessage application? I have also created security questions and answers as apple required me to do so. I dont think that would create any problem. Someone help me plz? Thanks!

 

[eKindom]

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[skimonkey]

Hi there!

Have you tried to do the following?

Do the first 2 steps first. Save step 3 as a last resort.

1. Force the app to close?
2. Try to restart your iPad?
3. Try to do a soft reset?

You can try this in order, if an app becomes funky.

Force the app to quit by pushing the home button twice to bring up your multi-task bar. This will show all the apps that you have visited. By long pressing the app in question, it will begin to jiggle-press the red circle with the negative sign on the app. It will only quit the app and not delete. Than try to re-open the app and test out.

If that doesn't work, restart the iPad by pressing the power switch down to power off.

Third is to do a soft reset by holding the power switch and home button together until you see the apple logo. Hope that helps!