Game Won't Play in Landscape After Downloading IOS7

[Nancyboy]

Hi. I have a paid version (no commercals) of the Words With Friends app on my iPad 4. After downloading IOS7 a few days ago the game will no longer flip to landscape mode. It does flip end to end on the screen, but not landscape. My brother is experiencing the same issue. I have made sure the orientation is not locked. Is there a simple fix that I'm missing or do I need to delete the app and re-download it (and probably lose all the game data)? I have tried the Zynga website help with no success. Thanks for any help.

 

[J. A.]

Hi. I have a paid version (no commercals) of the Words With Friends app on my iPad 4. After downloading IOS7 a few days ago the game will no longer flip to landscape mode. It does flip end to end on the screen, but not landscape. My brother is experiencing the same issue. I have made sure the orientation is not locked. Is there a simple fix that I'm missing or do I need to delete the app and re-download it (and probably lose all the game data)? I have tried the Zynga website help with no success. Thanks for any help.

Hi, welcome to iPF!
That seems to be a problem with the app itself. There were quite a few members reporting this problem. You'll have to wait for an app-update.

 

[wackyjacky]

Hi. I have a paid version (no commercals) of the Words With Friends app on my iPad 4. After downloading IOS7 a few days ago the game will no longer flip to landscape mode. It does flip end to end on the screen, but not landscape. My brother is experiencing the same issue. I have made sure the orientation is not locked. Is there a simple fix that I'm missing or do I need to delete the app and re-download it (and probably lose all the game data)? I have tried the Zynga website help with no success. Thanks for any help.

Not the paid version but same problem.

 

[jimsuz2006]

Update has been issued to solve the problem.

 

[Nancyboy]

I don't show an update available on my WWF app; do you know where I look for it? (sorry for the dumb question).

 

[Gabriel1]

I don't show an update available on my WWF app; do you know where I look for it? (sorry for the dumb question).

Open the App Store app, then choose the updates tab and look for your app with "update" on the right.....



The Archangel

 

[Nancyboy]

It just showed up on my iPad--thanks both of you!

 

[Gabriel1]

It just showed up on my iPad--thanks both of you!

Glad to hear that, thank you for letting us know.

The Archangel

 

[rpapworth1]

My ipad 3 locks up when I open WWF. I have checked that the update has been done, but it still locks up, I have to turn the ipad off in order to get it back to working.