Help with app

[Blizzzz]

Hi all,

I have an app that I use all the time that just stopped working. I've tried what I think is everything including a master reset erasing everything and starting over to no avail. The app still will not work. Any guidance or direction to where I can get help is highly appreciated in advance. The app in question is HBO GO.

Thanks.

 

[giradman]

Welcome to the iPad Forums -

After your resetting, is your iPad working other than the HBO app?

I'm assuming that you re-installed the HBO app and still not working?

Did you check their website for a possible solution?

Just a few questions to get you started on a solution - good luck!

 

[Blizzzz]

Thanks. Everything works fine except the one app. Checked website, called provider, no info. I am at a total loss.

 

[giradman]

Thanks. Everything works fine except the one app. Checked website, called provider, no info. I am at a total loss.

Did you delete and reinstall the app?

If that does not work, then I cannot provide much more help - hope that you find a solution -

 

[Blizzzz]

I did this step first before I did a master reset. Nothing has worked so far but your help is appreciated.