iCloud help please

[Jaks]

My husband and I share the same Apple ID but we each want our own iCloud account. I have changed the iCloud ID on his IPhone 5 but when I tried to change the iCloud ID on his iPad Air2 it won't accept the same email address. Can anyone please help?

 

[J. A.]

Did you disable Find my iPad in his settings? If you haven't deleted the old iCloud ID, then go to Settings - iCloud, scroll to the bottom and sign out. Keep information and data on the iPad.

That done, try signing in again.

If that doesn't help, please provide more information:
What exactly is happening when you try to change the ID, and which way did you try changing the iCloud ID. What did you try so far?

 

[Jaks]

Thank you for replying. I think I have managed to do it, fingers crossed!

 

[J. A.]

Great!

 

[roberta56]

can not remember my I cloud I.d. or my password

 

[J. A.]

Your iCloud ID is the email address you find in Settings - iCloud.

If you don't remember the password, it's possible to reset it. This site will help:
Recover Your Apple ID - Apple