IOS 6.1.3 - No connection Verizon 3G

[Lisa W]

Hello,
I've looked for this problem in the forum, and couldn't find one other than from 2011.
Anyway, after updating to IOS 6.1.3 I can no longer connect using the 3G from Verizon. I did read a previous thread dating back to 2010-2011 concerning the same problem with IOS 4. I've tried turning on/off the 3G; turning on/off the ipad. I've left messages with Verizon and haven't had any responses.
Any suggestions?

Thanks,
Lisa

 

[scifan57]

Have you tried going to Settings>General>Reset>Reset All Settings?

 

[Lisa W]

Haven't tried that, will try when I get to work today, thanks for the suggestion.

 

[scifan57]

Haven't tried that, will try when I get to work today, thanks for the suggestion.

It may not work, but there's no harm in trying.

 

[Lisa W]

Didn't work, after I tried it I now have a dialogue box opening that basically says I have no 3G account. Calling Verizon when I get home tonight.

 

[Lisa W]

Finally got it fixed. Seems there was a problem on the Verizon end. They reset some protocols and then had me reset. Works fine (if slow) at the moment.