iPad 3rd gen sound only works when it's charging

[Jbraz7]

ipad 3rd gen. The sound works on an off randomly while not charging but never works for more than a second. Also you can't change the volume with the side button during this, it only works during the short working periods. When I plug it in to charge, it works flawlessly even the side volume button. Using the headphone jack doesn't matter the same results occur. I've reset it about 4 times now with no changes. I've cleaned the charging and headphone ports and my battery seems to be fine holds a charge for a good long while. Any suggestions?

 

[Jbraz7]

Also, just plugging in the charge cable with no power doesn't work. It has to be actually charging.

 

[Brian 244]

Sounds like a charge port issue. Though it may be worth trying to backup then reinstall the iOS via iTunes.

 

[twerppoet]

Also see if it's paried with any bluetooth audio device (Settings > Bluetooth). Erratic speaker activity is sometimes due to a bluetooth speaker or headphone device coming in and out of range. Given your description I don't think this is likely, but it's worth checking, and the only thing I can think of that hasn't already been covered by Brian.

 

[Jbraz7]

Just tried reinstalling iOS via iTunes and no luck. Also checked for Bluetooth devices and that's not the problem either.. any other suggestions?

 

[twerppoet]

Nothing here. It is sounding like a hardware issue. If you have an Apple Store nearby they will run a free diagostic and let you know how much it would cost to fix. If you don't like their price you can try third party repairs; best to choose a certified shop, or one with a proven record.

Then again, it's an iPad 3. If you can afford it a new iPad will be a big jump in performance