I will walk you through a restore iof iTunes I suspect it's corrupt. Give me 30 minutes ok please let me know what version iTunes and mac os you are using
I had the same problem when I bought my Ipad. I thought I had the latest Itunes, but there was an upgrade available. My version is 9.1.0.79. Go into itunes and click "help" then "about itunes" and see if you have the latest version.
Oh you are on a mac, sometimes you don't get the latest iTunes thru iTunes have you tired updating with system update?
Ok, lets try DFU mode (its close to the above restore but a little different)
1.Start with downloading the firmware for the iPad
iPod, iPhone and iPad Firmware Download
Youll find it on the bottom list. Download and leave on desktop, if the file is still in .zip format just rename it (or delete the .zip part) so it ends with .ipsw! (Should look like a piece of white lego)
2.Plug in the iPad and wait for the "ping" noise
3.Hold the topbutton and the home button for exactly 10 seconds.
On the dot of 10 seconds release the top button, but keep holding the home button.
Hold it until (and this is where it will hopefully work out for ya) itunes tells you it found an iPad in restore mode.
Timing is of the essence so it might take you a couple of runs to get it right, you'll know when you got it as the ipad screen should turn black and itunes will inform you that it found the iPad and that you need to restore as previously mentioned.
4.Now, hold down Option and click on restore, a pop up menu should appear, find the previously downloaded firmware and choose it.
Let us know how it works out!
Ok, lets try DFU mode (its close to the above restore but a little different)
1.Start with downloading the firmware for the iPad
iPod, iPhone and iPad Firmware Download
Youll find it on the bottom list. Download and leave on desktop, if the file is still in .zip format just rename it (or delete the .zip part) so it ends with .ipsw! (Should look like a piece of white lego)
2.Plug in the iPad and wait for the "ping" noise
3.Hold the topbutton and the home button for exactly 10 seconds.
On the dot of 10 seconds release the top button, but keep holding the home button.
Hold it until (and this is where it will hopefully work out for ya) itunes tells you it found an iPad in restore mode.
Timing is of the essence so it might take you a couple of runs to get it right, you'll know when you got it as the ipad screen should turn black and itunes will inform you that it found the iPad and that you need to restore as previously mentioned.
4.Now, hold down Option and click on restore, a pop up menu should appear, find the previously downloaded firmware and choose it.
Let us know how it works out!
Seems we have the whole team here lolOh you are on a mac, sometimes you don't get the latest iTunes thru iTunes have you tired updating with system update?