I have had a Limited Edition case for 9 months now. It cost me $200. It has faded and they will NOT replace it.
This is the ridiculous response that I received after cleaning it with water and a little hand soap. I quote your EXACTLY from their e-mail response:
"The leather is treated, we do not used it directly as the one in a cow, please. It has hand treatments applied to it to achieve finish. But it is still genuine, and it does not have a treatment to make them water resistant at all."
This would be amusing - if it wasn't MY iPad case!