Tim SPRACKLEN
iPF Noob
I can send an email but not receive. I know that when I got this activated the Apple Store told me that my Cable provider don't work well with iPads that if I was to get an email I'd be lucky. They advise me to use something else like open a Gmail account or a Yahoo account also. But, so far I don't use mine for email that much. Mostly I sent out as a test to see if I could send anything. But would be nice if the cable provider worked with iPads also. I might go ahead and add the Yahoo email account that I'm using for emails. Pain to do so?
Can you let us know your settings - obviously not the account and password - but stuff like IMAP or POP, SSL settings and port numbers? They're found in 'Settings', 'Mail, Contacts, Calendar', 'Account'. Then we'll see what we can do...
Tim
Don't understand why it says IMAP Account Information at the top before all of your information, I use a pop account. Here is the information:
Description: Cox
Incoming Mail Server:
Host Name: pop.west.cox.net
SMTP:smtp.west.cox.net
Primary Server:smtp.west.cox.net On
Incoming settings
Use SSL OFF
IMAP Path Prefix/
Server Port:143
Outgoing Mail Server
Host Name smtp.west.cox.net
use SSL off
Server port: 587
Hope that this helps.
GB
OK - you've solved your own problem. The iPad is trying to use the IMAP protocol and the server is a POP server. You need to change from IMAP to POP. Probably easier to set-up a new account from scratch rather than trying to edit the old one. When you set it up from new you get the option of either POP or IMAP....however, just check to see if your service provider has IMAP because that's a newer protocol and you'll get a lot of advantages from using it on the iPad - like the ability to import your email server folder setup and the ability to search all your emails that are on the server - irrespective of how many there are.
So that would be my recommendation - see if your email service provider supports IMAP and switch the server to something like IMAP.west.cox.net
Tim