Some notes (on my iPad) on both my iPads disappeared after iPadOS 18.3 update

[MikeFloutier]

Help please.

Some notes (on my iPad) on both my iPads (the same notes) disappeared after iPadOS 18.3 update.

Not sure what to do. They are actually my wife’s iPads and the missing notes are pretty important.

My idea is to erase one of them and restore from the latest backup prior to the update.

I’d rather not do this as she has done quite a lot of work on one of them today although I suppose I could do this on the idle one.

Any thoughts would be very welcome.

Kind regards, Mike

 

[J. A.]

Usually, you should find them in „Recently Deleted“, if they were removed not long ago. If they have been removed completely, and are not included in a backup, they won’t reappear when you erase the iPad.

Afaik, notes are saved and synced to an email account.

Which account(s) is/are used for the notes? Make sure Notes for the email account you’re using is still enabled. To take a look at them, go to the Settings app, open “Apps”, go to “Notes” and select “Notes Accounts”. Take a look at all of them to see where Notes should be enabled.

 

[MikeFloutier]

Usually, you should find them in „Recently Deleted“, if they were removed not long ago. If they have been removed completely, and are not included in a backup, they won’t reappear when you erase the iPad.

Afaik, notes are saved and synced to an email account.

Which account(s) is/are used for the notes? Make sure Notes for the email account you’re using is still enabled. To take a look at them, go to the Settings app, open “Apps”, go to “Notes” and select “Notes Accounts”. Take a look at all of them to see where Notes should be enabled.

Thanks for your reply. The disappeared notes and folders were there (in the notes app) yesterday. Today we updated both iPads to iPadOS 18.3 and all these various notes and folders simply disappeared. They are not in the “on my iPad folder” and I need to track them down.

Q1. Any ideas,
Q2. What do you think of the idea to erase the iPad we’ve not used today AND then restore it from last night’s backup?

Kind regards, Mike

 

[J. A.]

Q1 Which account do you use for your notes? iCloud, Gmail, or a different one? It’s possible the update changed the setting for the account you’re using, and you just have to enable it (see my reply above).

Q2 Notes are synced between devices. For iCloud, this means they are not included in a backup. So erasing and restoring an iPad from a backup won’t restore them.
For other accounts, such as Gmail, this means you just have to enable Notes for the account in Settings - Apps - Notes - Notes Accounts, so that you can see them in the Notes app again.