Touchscreen Goes Haywire

[Wildhog]

I've had my iPad mini screen replaced, the replaced screen wasn't working with my smart cover so I went back and they replaced it again.

Now I'm having a problem where I'm typing and random letters appear, or apps open by themselves, and other "phantom" touches where the iPad acts like there was a screen touch when there was not.

Is this another screen problem or is something else wrong?

 

[scifan57]

It could be a defective touch screen or the Touch IC chip was damaged during screen replacement. If Apple did the repair, go back and let them know. It would take a full diagnostic to tell for sure exactly what's causing the problem.

 

[Wildhog]

I went to a local shop to get the screen replaced. They have a lifetime warranty so they'll replace the screen again for free.

 

[scifan57]

I went to a local shop to get the screen replaced. They have a lifetime warranty so they'll replace the screen again for free.

Will you be covered if it’s not the screen that’s the problem but another component that may have been damaged during the screen replacement.

 

[Brian 244]

If they have a lifetime warranty take it on back. It's either a defective screen or damage done to the touch screen connector. Both would be the fault of the company.

 

[Thomas1977]

I've heard that iPad screens can be very hard to replace. That's why I put a screen protector on mine to keep my real screen from getting hurt.

 

[scifan57]

I've heard that iPad screens can be very hard to replace. That's why I put a screen protector on mine to keep my real screen from getting hurt.

While a screen protector will protect your screen from surface scratches and some impacts, it can’t protect against failure of the touch screen or internal electronic components

 

[Thomas1977]

Thats a good point.