Unaccounted Memory Usage

[pogrady]

Hi. In General > Usage on my iPad Air, it is showing 10.1GB of used storage. However, when I go to General > Usage > Manage Storage, the sum of all the individual items, including IOS 9, is about 1.6GB.

I also noticed that the Video app does not appear under the Manage Storage menu. I know my 2 videos are approximately 4GB in total so this still doesn't account for the memory shortfall.

So my questions are i) how do I determine which other apps not identified in General > Usage > Manage Storage are taking up storage, and ii) how do I get the iPad to show the video app (and any other missing apps) under this menu option?

Note: I have delected Safari browsing history.

Thanks,

Paul

 

[Husq250]

Have you tried hooking it up to iTunes? This probably won't solve the issue with how it displays but might show more details on where the memory is being used.

 

[dhewson777]

Sounds like the second set of figures could be your iCloud storage rather than your on board storage, which both reside in the Storage section of Settings.

 

[giradman]

Sounds like the second set of figures could be your iCloud storage rather than your on board storage, which both reside in the Storage section of Settings.

@ OP - I'd have to agree w/ the above, i.e. which 'storage' locations are you observing? See the attached pic from my iPad Air - the blue arrow points to what is available on my iPad's storage, while the red arrow shows what is left of my 5 GB in the cloud (I do a B/U of the device to that location). Dave
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