Email account settings unaccessible

[Njrqs]

Hi

I have multiple email accounts on pc and iPhone and iPad

On iPad I see all the accounts in settings-mail but I am unable to alter them

All the accounts are greyed out

I need to be able to change some passwords etc

Help"""

 

[Dannyboy85]

Have you completely shut down and rebooted your iPad lately? (hold sleep until the red slider appears)

 

[iPadCharlie]

You can see the accounts but they are greyed out?

Dumb question #1: Is your email account turned on?

 

[Njrqs]

Yes mail is on and yes i have rebooted

SOme of my mail accounts are working but some are not and need a password entered.

The account settings for all accounts are greyed out so I can't go back and enter the passwords

These are all synced with my PC and all work fine on the PC and Iphone


Cheers

 

[Njrqs]

Fixed it!!!!

I had set restrictions !!!!!

Restricted myself

 

[BrennB]

LOL. Glad its fixed!

 

[dleelv]

Thanks! I spent 2 hours trying to figure this out, then found as you did that I had restricted myself! Your quick note was a lifesaver. Very frustrating that I couldn't figure out how to correct an incorrect password...

 

[bloriau]

Same thing for me. I restricted myself. I thought I was just reconfiming my lock password and didn't realize I was locking down all those features! Thanks guys. When greyed out, check your restrictions