iPad cracked for no reason

[pauliboo]

My wife's iPad was perfect and has been kept in a full leather case (front and back).

One minute it's fine, the next there is a hairline crack running from the home button to the top across the screen and the surround.

Luckily we took out gadget insurance last week - obviously we'll have to wait a while before claiming otherwise it will look a bit suspect.

Can I take it back to PC World (the shop we purchased it from) for a swap or do we need to go to an Apple shop?

Has anyone else had strange cracks appear?

Thanks
Paul

 

[Kaykaykay]

You can take it to either place and try your luck. I'd try Apple first, because they're more likely to offer mercy.

 

[pauliboo]

Thanks, I'm in London this week so may try in a shop down here

 

[Albsatru]

Mine did exactly the same last week. I took it to the Apple Store and they replaced free of charge. If it's obviously not been dropped or misused, you have a good chance of getting it replaced.

 

[erykah18us]

Wow, that's scary! Will get insurance asap.