.jpg photo

[laserguy007]

The mail account should be irrelevant, as long as the attachment arrives.

Since it was sent from an iPad 1, I have to guess that it was viewable there, which pretty much ruins my last theory.

I'd like to determine where the problem is occurring. If you have a DropBox account, or other way to load the picture to the iPad, you should try that. Just to be certain it's not the picture format itself.

If you have not done so, it would be a good idea to send some other pictures to yourself in email and see if you can save those to the photo app and have it work.

And, also if not done yet, send the same picture back to yourself from the computer and try to save it to the app.

If the picture is not sensitive/private, posting it here might help too. I'd like to get a look at it's format and metadata.

Sent from my iPad 2 White 64GB + 3G Verizon using iPF

 

[twerppoet]

The mail account should be irrelevant, as long as the attachment arrives.

Since it was sent from an iPad 1, I have to guess that it was viewable there, which pretty much ruins my last theory.

I'd like to determine where the problem is occurring. If you have a DropBox account, or other way to load the picture to the iPad, you should try that. Just to be certain it's not the picture format itself.

If you have not done so, it would be a good idea to send some other pictures to yourself in email and see if you can save those to the photo app and have it work.

And, also if not done yet, send the same picture back to yourself from the computer and try to save it to the app.

If the picture is not sensitive/private, posting it here might help too. I'd like to get a look at it's format and metadata.

Sent from my iPad 2 White 64GB + 3G Verizon using iPF

Thank. I mailed the attachment to myself, but could not duplicate the problem.

I did notice a few things. I'm not sure if the picture was changed when you attached it, or some other way, but it is a png file, not a jpg. Also, when viewed in Preview, it shows a single dotted line at the bottom. This probably means that this small part of the picture has been rendered transparent. That's something you can't do with a jpg, but can with a png.

All by the by, since the Photo's app handles png, even ones with transparency set. Or it should anyway.

Out of curiosity, can you download the attachment from the forum, and mail it to yourself to see if it works? If it does not, that would pin the problem on the iPad fairly decisively. We can then try to figure out why it isn't doing what it should.

BTW, I use MobileMe email as well. While that doesn't account for your friend's hotmail, it does mean that I'm both sending and receiving the attachment using MobileMe, just as you will be doing if you try what I suggested. Another factor eliminated.

 

[twerppoet]

This is an example of mine acting like the OPs
Edit: uploading to Dropbox worked perfectly, so did uploading to Photobucket and downloading from either to the iPad
Thank you. I've got both on my phone so my issue has a plan B. Thank you again.
I hope the op gets theirs resolved as well in the same or similarly easy method.
Laserguy, with Photobucket once you sign up you can get an email address to mail the photos to ( free) and put the app on your iPad ( free) and download them from Photobucket. If someone is emailing you the photos you can give them the address to email to.
Dropbox you can upload from the source ( desktop, phone,IPad, etc) and download via the free app to your iPad.

Support Our Troops!!
This post was Tapatalk approved. Sent from an Incredible phone

Alternative are always a good thing, though I'd really like solve the OP's problem more directly. It should work.

btw, if you get an email address from sendtodropbox.com you can mail attachments to DropBox too. It should be possible to simply forward received attachments to DropBox and then use the DropBox app, or GoodReader to download them. Though I haven't tried it with forwarding, so no guarantee.

 

[laserguy007]

Thank. I mailed the attachment to myself, but could not duplicate the problem.

I did notice a few things. I'm not sure if the picture was changed when you attached it, or some other way, but it is a png file, not a jpg. Also, when viewed in Preview, it shows a single dotted line at the bottom. This probably means that this small part of the picture has been rendered transparent. That's something you can't do with a jpg, but can with a png.

All by the by, since the Photo's app handles png, even ones with transparency set. Or it should anyway.

Out of curiosity, can you download the attachment from the forum, and mail it to yourself to see if it works? If it does not, that would pin the problem on the iPad fairly decisively. We can then try to figure out why it isn't doing what it should.

BTW, I use MobileMe email as well. While that doesn't account for your friend's hotmail, it does mean that I'm both sending and receiving the attachment using MobileMe, just as you will be doing if you try what I suggested. Another factor eliminated.

Viewed it on PC an it is a .jpeg format. ????

Sent from my iPad 2 White 64GB + 3G Verizon using iPF

 

[laserguy007]

Thank. I mailed the attachment to myself, but could not duplicate the problem.

I did notice a few things. I'm not sure if the picture was changed when you attached it, or some other way, but it is a png file, not a jpg. Also, when viewed in Preview, it shows a single dotted line at the bottom. This probably means that this small part of the picture has been rendered transparent. That's something you can't do with a jpg, but can with a png.

All by the by, since the Photo's app handles png, even ones with transparency set. Or it should anyway.

Out of curiosity, can you download the attachment from the forum, and mail it to yourself to see if it works? If it does not, that would pin the problem on the iPad fairly decisively. We can then try to figure out why it isn't doing what it should.

BTW, I use MobileMe email as well. While that doesn't account for your friend's hotmail, it does mean that I'm both sending and receiving the attachment using MobileMe, just as you will be doing if you try what I suggested. Another factor eliminated.

Did download it from the forum and seems to be giving me the same issue.

Sent from my iPad 2 White 64GB + 3G Verizon using iPF

 

[laserguy007]

Thank. I mailed the attachment to myself, but could not duplicate the problem.

I did notice a few things. I'm not sure if the picture was changed when you attached it, or some other way, but it is a png file, not a jpg. Also, when viewed in Preview, it shows a single dotted line at the bottom. This probably means that this small part of the picture has been rendered transparent. That's something you can't do with a jpg, but can with a png.

All by the by, since the Photo's app handles png, even ones with transparency set. Or it should anyway.

Out of curiosity, can you download the attachment from the forum, and mail it to yourself to see if it works? If it does not, that would pin the problem on the iPad fairly decisively. We can then try to figure out why it isn't doing what it should.

BTW, I use MobileMe email as well. While that doesn't account for your friend's hotmail, it does mean that I'm both sending and receiving the attachment using MobileMe, just as you will be doing if you try what I suggested. Another factor eliminated.

Also tried it on another iPad 1 (other then spot of origin) and got the same thing.

Sent from my iPad 2 White 64GB + 3G Verizon using iPF

 

[twerppoet]

Viewed it on PC an it is a .jpeg format. ????

Sent from my iPad 2 White 64GB + 3G Verizon using iPF

When I mouse over the thumbnail in the browser it shows up as ".jpg photo-image-356899641.png". When downloaded it drops the '.jpg photo-" part. My viewer most definitely identifies it as a png.

Not sure where we are getting the differences from.

 

[laserguy007]

Lol. Never easy is it.

Sent from my iPad 2 White 64GB + 3G Verizon using iPF

 

[laserguy007]

When I mouse over the thumbnail in the browser it shows up as ".jpg photo-image-356899641.png". When downloaded it drops the '.jpg photo-" part. My viewer most definitely identifies it as a png.

Not sure where we are getting the differences from.

The PC I am using is a work PC and don't really have full time access to it. But I can tell you it is a windows 7. Don't know if that makes a difference.

Sent from my iPad 2 White 64GB + 3G Verizon using iPF

 

[twerppoet]

Lol. Never easy is it.

Not when you are in a hurry, anyway.

This extension confusion might (big might) be the core of the problem. Some browsers and viewers identify file types by opening them and looking at the headers. Other's depend entirely on the extension. As far as I've been able to tell, the iPad only looks at the extension. So, if you've got a png file that's been misnamed with a jpeg extension, that might (again a big might) be the cause of the problem.

So, yet another thing for you to try. Rename the file, replacing the .jpeg extension with .png and try mailing it to yourself and the iPad again.

I know, you're probably getting tired of this, but it's all i can think of at the moment.

 

[laserguy007]

Not when you are in a hurry, anyway.

This extension confusion might (big might) be the core of the problem. Some browsers and viewers identify file types by opening them and looking at the headers. Other's depend entirely on the extension. As far as I've been able to tell, the iPad only looks at the extension. So, if you've got a png file that's been misnamed with a jpeg extension, that might (again a big might) be the cause of the problem.

So, yet another thing for you to try. Rename the file, replacing the .jpeg extension with .png and try mailing it to yourself and the iPad again.

I know, you're probably getting tired of this, but it's all i can think of at the moment.

Thanks for all your help I will keep you posted after the break. Have a great weekend

Sent from my iPad 2 White 64GB + 3G Verizon using iPF

 

[rainman4tech]

JPG Photo (not)

From reading the posts I would say the photo is a .png Windows since XP has an option in the folders section that "hide known file extensions". You can name a file anything and have any extension listed in the name (photo.jpeg, photo.gif, photo.png or even photo.doc) those names are just that the operating system sees ( photo.jpeg.png, photo.gif.png....) the file type ending .png is hidden from the user because the system "knows" the file type. You can turn on or off this function in the under the "small Icons" listing in Control Panel/Folder Options in the "View" tab scroll down to "Hide extensions for known file types". At least this will get you to the root file type and on the same page to root out the problem. Has to be either transferring only the thumbnail or just confusion in file names or types.
Rainman

 

[laserguy007]

From reading the posts I would say the photo is a .png Windows since XP has an option in the folders section that "hide known file extensions". You can name a file anything and have any extension listed in the name (photo.jpeg, photo.gif, photo.png or even photo.doc) those names are just that the operating system sees ( photo.jpeg.png, photo.gif.png....) the file type ending .png is hidden from the user because the system "knows" the file type. You can turn on or off this function in the under the "small Icons" listing in Control Panel/Folder Options in the "View" tab scroll down to "Hide extensions for known file types". At least this will get you to the root file type and on the same page to root out the problem. Has to be either transferring only the thumbnail or just confusion in file names or types.
Rainman

So even though it(Windows) tells me it's a .jpeg it's actually a .png???? The photos are coming in from another iPad(first generation) and it viewed it no problem. .png or .jpeg

Sent from my iPad 2 White 64GB + 3G Verizon using iPF

 

[twerppoet]

The saga continues.

In an act of perverseness I decided to try the opposite of the test I suggested you try. I took the png file and renamed it with the .jpeg extension. Surprisingly I could still open and view it on the iMac.

"Ah hah!" I said. "I bet it will give me problems when I mail it and try to save it to the Photos app."

Sounds logical, yes?

But when I did this, the darn uncooperative explicative.jpeg displayed as nice as you please in the Photos app. This is completely contrary to my past experience with file extensions, and I have no good explanation for it.

You can't make it work. I can't make it fail.

 

[laserguy007]

Well turned on my iPad today and all the pics are there now.

??????

Don't know what happened or why, but it's really strange that they were sent from and iPad to tow different iPad(generation 1&2) both running different iOS versions( generation 1 running 4.2.1, 2nd generation running 4.3.3) and it happened on both. Oh and on an iPad 2 at the apple store.

Sent from my iPad 2 White 64GB + 3G Verizon using iPF