Updated Ipad Air2 to iOS9 now video thumbnails missing

[Kevin Almstedt]

After I updated my ipad air 2 to iOS 9 all my video thumbnails are missing. The cover picture is still there but when I see episode 1, 2.... it only shows a grey filmstrip.
Any ideas why this happened??

 

[hoben02]

Try settings>general>reset>reset all settings


Sent from my iPhone using Tapatalk

 

[twerppoet]

It will probably correct itself over time, as the app re-synces with iTunes. If not, you may have to sign out of the iTunes Store in the app, then back in.

If the videos that are missing art are not iTunes purchased, it's possible they won't come back without syncing to the iTunes library (on a computer) that you used to sync them in the first place.

That's all I can think of.