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Cracked the ipad screen, got a free replacement from the apple store

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rjchoops said:
No luck for me either. After taking mine to the back to the back room,
He came back and said it will cost $269 to replace my ipad2. Not a happy camper.

Same here, except my chick told me it over the phone :( that's what one of my teachers says
 
kaykaysmom said:
They replaced it for free! At first he said it would be $299 to replace it, then he said let me go in the back to make sure we have one and we will go from there. When he came back out he said, do you want the good news or the bad news. I of course said bad news. The bad news was that he couldn't transfer my data, but the good news was they would replace it for free, this one time. I just need to update this one to iOs5 and get my stuff from iCloud. I'm loving Apple right now :)

What store did u go to?! I mean wher? :O
 
vvs281 said:
Sorry to hear about your situation. All I can say is keep trying different Apple stores.

I got mine replaced yesterday with a brand new one. Just told the Genius what had happened, he asked me if I had AppleCare I said no, he asked me if I had my data backed up, which I already did. So he went back and came back with new iPad 2 ( looked brandnew might be a refurb, who knows) Signed a two papers, and he handed me the iPad and a copy of the receipt.

Good luck, I know you will be given a brand new iPad as a replacement.

Was that in California?
 
Had no luck with a nearly clueless female guinius, even walked in the back, came back and said nope physical damage is not covered and no other options were Availible. Brought my 2 year old along with no avail.

Valleyfair store in Santa Clara CA. Now I need to try muliple stores in my area.
 
I went to Shadyside, PA yesterday which took me over an hour drive and then had to wait 45 minutes past my apt time for the genius to say NO replacement it will cost $269 for an exchange. I was very nice and explained to him how it dropped as my grand daughter was handing it to me. And he said aw that's a shame but I can't do anything about accidental drops I the mention this site and said someone here just exchanged one apx 3 days ago. He said couldn't be. So I opened the site and show him kaykaysmom' statement and he had the guts to say anyone can post anything they want, we don't exchange iPads. So once again I walked out with my cracked iPad. Pretty soon I will have spent more on gas driving to all these apple stores than the $269 let alone all my time. LOL.
 
Jennie726 said:
Hey everyone! I also have a cracked iPad screen. Was putting my kids in the car and I accidentally dropped it on my paved driveway :(. It cracked one corner and now has a crack all across the screen. It works absolutely fine though. You can't feel the crack unless you run your fingernail over it. I have a Genius appt this afternoon at the Apple store in Huntsville. Has anyone been to this store and have good reviews? I was fortunate enough to have my iPhone4 replaced for free while on vacation in Florida this summer so I worry that even if they wanted to give me a replacement they wouldn't be able to since I've already gotten the phone free before.

Yes Jennie, I've had success at the Bridge St store. Good luck.

Sent from my White Verizon 32GB iPad using iPF
 
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