Scratched screen

[dantman6]

Hi all one of my delightful children has decided to drag something across the screen or my iPad across something. Either way it has resulted in a scratch pretty much corner to corner.

Has anyone had any experience with polishing a scratch out or replacing the glass.

It is not to deep in most places there is a couple of sections of the line where it is fairly deep. Obviously we are talking fractions of a mm here. The scratch s not effecting the performance but you can see it on light coloured screens.

Any help or advice would be appreciated.

Thanking you in anticipation.

 

[leelai]

I would feel that trying to polish the scratch out could very well cause more damage. The screen can be replaced, you can google to find a business that does this, I would only go with an Apple approved business to protect your warranty. I have heard that a screen protector will make the scratch less obvious.

Sent from my iPad using iPF

 

[dantman6]

Thanks for the comment. I tried putting the best reviewed protector(amazon reviewed) on my screen originally but you need to be in a hermetically sealed lab to make sure it's on without any dust trapped. I will have another go as you got 2 in a pack I'll report back with my findings in due course, but if my last experience is anything to go by the protector is destined for the bin.

 

[giradman]

Well not sure 'where' you reside, but if there is an Apple store nearby, then take the iPad in for some advice & repair possibilities - good luck!

 

[leelai]

Thanks for the comment. I tried putting the best reviewed protector(amazon reviewed) on my screen originally but you need to be in a hermetically sealed lab to make sure it's on without any dust trapped. I will have another go as you got 2 in a pack I'll report back with my findings in due course, but if my last experience is anything to go by the protector is destined for the bin.

I have a screen protector and I don't have a hermetically sealed lab but I understand the dust problem. I used a microfiber cloth first then applied it in a room with windows closed. Worked well, no bubbles or dust. I used a credit card to skim it on.
As Giradman said you could try an Apple Store, they were at one time replacing shattered iPads as a one time replacement courtesy. It was never a policy and they seem to be pulling back on it now, but you never know, you could get very lucky!! Good luck!!

Sent from my iPad using iPF

 

[MoneyGuy]

Never mind

 

[Mickey330]

No, don't use commercial cleaners such as Pledge. It'll mess up the anti-fingerprint coating Apple has put on the iPad glass.

For the scratch, I also recommend seeing if Apple can give you a repair estimate. Seems to be the best solution, especially if a screen protector won't hide the scratch.

Sorry to hear about the "accident.". Good luck in your repair journey.

Marilyn

 

[dantman6]

It is a definite cracked screen. Tried again with the phonedevil screen protector it just highlighted the crack. Oh well looks like its going to get sent away. Any uk users recommend a repairer? I am quite far away from any apple store.

 

[bluesky]

Similar thing happened to a friend but it was a drop induced breakage. The Apple Store actually gave her a new one.

 

[LawPad2]

No, don't use commercial cleaners such as Pledge. It'll mess up the anti-fingerprint coating Apple has put on the iPad glass.

For the scratch, I also recommend seeing if Apple can give you a repair estimate. Seems to be the best solution, especially if a screen protector won't hide the scratch.

Sorry to hear about the "accident.". Good luck in your repair journey.

Marilyn

Wow, I did not know this. What about using eye glass cleaner? More to the point, what chemical should be avoided?

 

[Mickey330]

Here's directly from the horse's mouth on how to clean the iPad screen: http://support.apple.com/kb/ht3226

Apple does sell some sort of cleaner on their website, but I have found the best cleaner is a microfiber cloth. Works great!

Marilyn