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It all seems to be so random. I clicked on one of the three icons on the right and got kicked out. When I re-opened, only one icon was there, but my game is still in tact.

city - Squillion square player name amanda35

That is exactly what I did. All good so far.

Trumpster2, city: Podunk, level 61
 
And another one here.... Level 63. Tapped on a new offer house icon on the right , game crashed and when I opened it again level 0.... Of they don't fix it I m gonna have a lot of spare time on my hands :-)
 
Am I the only one???? I JUST LOST MY CITY!!!!

Logged out for a short break, came back, re-logged in and found myself starting from scratch. Tried to send a ticket but GI's tech support is down.

Any similar cases out there?

[ Name: Ken55 / City: Singapore / Level: 70 / I love helping out in filling containers ]

Yep, same here :(
Not impressed...
 
I think I am done with this game no matter what. Really pissed. And yes, now I recall that it actually crashed when I clicked on that new offer icon

{Summerville - Elloriana, lvl 69, Charleston, SC}
 
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This is so messed up lol



image-3094696157.webp

I can actually open port

Sent from my iPad using iPF
 
Mine crashed too. Back to level 1.

My game still shows you as level 47 and I gave you 2 components. Strange. Now I'm very afraid to log out and visit friends which may make it crash. I really hope your games are restored soon.

Trumpster2, city: Podunk, level 61
 
WTH?! I just went back to the game myself and have also been sent back to Level 1! They better be able to restore all our games back to where we were at. This is absolute nonsense!
 
Trumpster, Thanks for confirming my level too. I wasn't sure myself.

Recommend u leave your game as it is, and not play for a while till this gets fixed. My game would restart occasionally (I suspect memory leak).. You don't want that to happen.
 
Trumpster, Thanks for confirming my level too. I wasn't sure myself.

Recommend u leave your game as it is, and not play for a while till this gets fixed. My game would restart occasionally (I suspect memory leak).. You don't want that to happen.

Whoa my game just crashed. I restarted it holding my breath and it's all still there. I must be a "lucky" business woman! Again I hope it is fixed soon.

Trumpster2, city: Podunk, level 61
 
Am I the only one???? I JUST LOST MY CITY!!!! Logged out for a short break, came back, re-logged in and found myself starting from scratch. Tried to send a ticket but GI's tech support is down. Any similar cases out there? [ Name: Ken55 / City: Singapore / Level: 70 / I love helping out in filling containers ]

Same thing happened to me. I just sent a ticket to GI Support!

User: SeaDe / City: Seavile
 
Question for those of you who play the game on the iPad. Do you have a GI account linked to your game as well? I don't think I have ever signed in to GI when I played the game. I did link my Facebook account, as well as the GameCenter.

The reason I ask this is that I'm curious how GI would restore my game? Would they have data based on my 'Support ID?' Or just my City/Player Name?

I do really enjoy playing this game so I'm hoping that they are able to restore everything. If not, it was fun while it lasted. There is no way I'm starting over knowing how much time and energy (and some cash) I have put into this game.

*fingers crossed!*
 
I do have GI account. I'm taking Lira's advice and have stopped playing even though my game was still ok.

[City: Podunk / User: Trumpster2 / Level *60*]
 

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