[Personal] Review of ZAGGmate (Bluetooth Keyboard/Case)

[info]

I certainly wish more companies stepped up to the plate here to support their product in the way that Zagg does.

 

[Ayrshire]

I'm going to email you to see if there is anything else we can do to get you back ASAP.

Thank you so much. I rec'd your email.
it appears that one of the tiny teeth / clasp on the back of the cap has broken. I'm really gentle and careful with my iPad and Zaggmate so frustrated this has happened a second time to me.

Although it is a holiday in Canada today, the local mall is open and I called the invisible shield place. As before, wonderful support. They are going to replace my Zaggmate this afternoon. OUTSTANDING !!!!!

The girl I talked to said a few have come back with the same issue, perhaps it was just a bad lot that was shipped out. Also, the caps that are popping off are always in that area.

 

[Ayrshire]

I certainly wish more companies stepped up to the plate here to support their product in the way that Zagg does.

Yes. I can't say enough about the support from this company.

 

[ZAGG]

Thank you. It is our pleasure to help.

 

[richgalen]

I lost the right arrow key. Unfortunately, I can't find the key cap. I e-mailed ZAGG on Saturday, I'm certain I'll get a response today or tomorrow. Never lost a key cap with the ZAGG-for-Ipad-1 - and I did everything but toss it against a brick wall.

 

[jncbankston]

I dont have an iPad2 yet, but I will shortly. So is it premature for me to start posting on here? That way, I can have my minimum 6 posts under my belt for when the time comes for me to contact people directly. LOL

I'm pretty sure that I'll be getting the Zagg keyboard/case...

 

[Nancybout]

Is there any coupon codes for the zagg ?I've seen it at 60$$ and now ij can't find it ughhh
The only thing I dislike is I have to change covers For reading,I don't want the kind where you hold the keyboard on your lap like a clamshell either lol

 

[Nancybout]

I just ordered a pink cover w the handle on the back tp use for reading,so my next buy will be the zagg.

 

[Nancybout]

Ok now last night at 4am I went ahead and bought the zagg lol with a neat design for the cover!!!
I figured I can just have best of all worlds lol

 

[Nancybout]

command keys????which is for what?to do what? I know the arrow keys are useless only work on the notes app...im pissed

Good to know now that mine will be here in a matter of days lol
I was at walmart playing w a much cheaper keyboard and realized I need one.I do loads of reviews for books and I'm always fixing typos.
here I don't really bother as much,my typing is fast and on the touch screen lol

 

[Nancybout]

Oh, I wish I could help you! If I remember correctly, they found it in the computer cases aisle - tucked away in a corner. It was right by a kid's cover (at least, the cover had a very childish cartoon on it). To be honest, it was quite by accident that I found it...

This was the THIRD Best Buy store I had been to, looking for this thing (really didn't want to wait for my pre-order to ship ... figured it was worth a shot). Well, I called one - but still! The sales clerk's have no clue! The only thing they are good for is looking in their computer to tell you "yep, we have x-number on hand, but we don't know where they are."

The only advice I can give you (or your son) is to just look through the whole store. Check the keyboard section, the iPad section, the case section, etc. Here's a link to a picture of what the package looks like:
http://static.seekingalpha.com/uploads/2010/11/24/500579-129060954168542-Worthless-Pennies_origin.jpg. Maybe that'll help.

Good luck on your search. Actually, I hope ZAGG.com sees this post. Because they need to know how poorly Best Buy is doing at having their product available for customers...

Anyway - good luck.

Marliyn

Wow,it wasn't available at walmart either,right now I'm using a griffen cover which is OK....but now I have the zagg and a pink w a handle in the back for days that I read on the pad.I read mostly on the nook..
I do enjoy reading on the pad though lol

 

[Nancybout]

You guys making me want to order a leather cover it doesn't close the case though,so I'm undecided...

 

[richgalen]

I'm going to email you to see if there is anything else we can do to get you back ASAP.

If this has been covered, let me apologize in advance, but I couldn't find it. I lost the right arrow key cap in the lower right-hand corner of my Zaggmate for iPad 2. Like a previous poster - I also have a Zaggmate for the original iPad and nothing I did caused a key cap to fall off (or anything else to go wrong).

I called customer support. They said they'd send a new keycap which, indeed, arrived as scheduled. However, I can't figure out how to install it. I have the keycap and the white plastic spring, but this is yet another reason why I am not a neurosurgeon - I have no idea how they fit together.

I checked the Zagg site but the only installation instructions (pdf or video) are for the skins and shields.

Looking for some guidance.

Thanks, as always,

Rich

 

[ZAGG]

Here is the link to our video on replacing keys on your ZAGGmate.

[ame=http://www.youtube.com/watch?v=edr03-5tPBQ]YouTube - ‪ZAGGmate Key Fix‬‏[/ame]

If you have any other questions, feel free to send me a message directly and I'll be happy to help out.

 

[Nancybout]

I keep hoping it comes today lmao!!! I know it's too soon,order it when??Sat night?Sun night lol

Sent from my iPad using iPF